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/* The page moves from the pressure of an evening to the clarity of a handover. */
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span{font-size:23px;font-weight:400;transition:transform .2s}details[open]>summary span{transform:rotate(45deg)}.faq-list details p{font-size:14px;color:#58634c;line-height:1.75;padding:0 32px 26px 0}.contact{padding:82px var(--gutter) 90px;display:grid;grid-template-columns:1fr 1fr;gap:9vw}.contact .eyebrow{color:var(--lime);font-size:12px}.contact h2{font-size:clamp(64px,6.4vw,100px);margin:33px 0 30px}.contact h2 em{color:var(--lime)}.contact-intro>p{font-size:17px;line-height:1.7;color:var(--muted);max-width:350px}.founder{display:flex;align-items:center;gap:15px;margin:32px 0 18px}.founder-monogram{height:47px;width:47px;display:grid;place-items:center;border:1px solid #76825e;border-radius:50%;color:var(--lime);font-size:13px}.founder strong{font-size:14px;font-weight:500;display:block}.founder div>span{font-size:12px;color:var(--muted)}.contact-intro .contact-promise{font-size:13px;margin:18px 0 22px}.phone-link{font-size:23px;border-bottom:1px solid 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12px;font-size:14px;line-height:1.4}input::placeholder,textarea::placeholder{color:#8e9782}select{color-scheme:dark;padding-right:27px}textarea{resize:vertical;min-height:100px}.optional{font-size:12px;font-weight:400;color:#a2ab96}.honeypot{position:absolute;left:-10000px;top:auto;width:1px;height:1px;overflow:hidden}.form-privacy{font-size:12px;line-height:1.7;color:#aeb7a1;margin:0 0 23px}.form-privacy a{border-bottom:1px solid #859073}.form-alternative{font-size:12px;color:#aeb7a1;margin-top:17px;overflow-wrap:anywhere}.form-alternative a{text-decoration:underline;text-underline-offset:3px}#enquiry>.button{width:100%}#form-status:not(:empty){padding:16px;border:1px solid #7d9260;background:#2d3922;margin-top:18px;font-size:14px}#form-status.error{background:#40261d;border-color:#cf916f;color:#ffe0d0}.footer{padding:55px var(--gutter) 25px;border-top:1px solid #ffffff27}.footer-top{display:flex;justify-content:space-between;align-items:center;gap:30px}.footer-top>p{font-size:14px;line-height:1.6;color:var(--muted)}.back-top{font-size:12px;letter-spacing:.05em;display:flex;gap:25px;align-items:center}.back-top span{display:grid;place-items:center;border:1px solid #ffffff40;border-radius:50%;width:35px;height:35px;font-size:16px}.footer-large{font-size:clamp(60px,10.6vw,170px);line-height:1.2;letter-spacing:-.075em;padding:58px 0 48px;white-space:nowrap}.footer-large em{color:var(--lime);letter-spacing:-.04em}.footer-bottom{display:flex;justify-content:space-between;gap:25px;font-size:12px;line-height:1.7;color:#a5ae96;border-top:1px solid #ffffff25;padding-top:24px}.footer-bottom a{text-underline-offset:3px}.footer-bottom a:hover{text-decoration:underline}.trial-label{color:#d7decf}.noscript-note{padding:20px var(--gutter);background:var(--lime);color:var(--ink)}
/* The audit stays entirely in memory until the visitor chooses to enquire. */
dialog{border:0;padding:0;color:var(--ink);background:var(--paper);width:min(720px,calc(100% - 28px));max-height:calc(100dvh - 36px);border-radius:6px;box-shadow:0 20px 100px #0005}dialog::backdrop{background:#080d09c9;backdrop-filter:blur(8px)}.audit-shell{padding:28px 35px}.audit-top{display:flex;justify-content:space-between;align-items:center}.audit-top>.eyebrow{font-size:12px}.audit-close{font-size:31px;padding:0 5px;line-height:1.4}.audit-progress{height:3px;background:#d5ddc8;margin:20px 0 28px}.audit-progress>span{display:block;background:#586c32;height:3px;transition:width .3s;width:20%}.audit-step{font-size:12px;letter-spacing:.05em;color:#57663f;margin-bottom:15px}#audit-stage h2{font-size:clamp(29px,4vw,46px);line-height:1.15;letter-spacing:-.04em;margin-bottom:20px}#audit-stage>p:not(.audit-step){font-size:14px;line-height:1.65;color:#58624c;margin-bottom:22px}.audit-options{display:grid;gap:9px}.audit-option{color:var(--ink);padding:15px 18px;border:1px solid #15171335;background:#fff;text-align:left;border-radius:3px;display:flex;align-items:center;justify-content:space-between;font-size:15px;gap:18px;transition:background .18s,border-color .18s}.audit-option:hover,.audit-option[aria-pressed=true]{background:var(--lime);border-color:#75884a}.audit-option:after{content:'↗';font-size:20px}.audit-options.multi .audit-option:after{content:'+'}.audit-options.multi .audit-option[aria-pressed=true]:after{content:'✓'}.audit-bottom{border-top:1px solid #15171322;margin-top:24px;padding-top:17px;display:flex;align-items:center;justify-content:space-between;gap:20px}.audit-bottom>span{font-size:12px;max-width:270px;text-align:right;color:#6b745f}.audit-back{font-size:13px;padding:6px 0;white-space:nowrap}.audit-next{margin-top:17px;width:100%}.audit-result-number{font-size:80px!important;line-height:1.1!important;font-weight:500;letter-spacing:-.06em;color:var(--ink)!important;margin:15px 0!important}.audit-result-number>span{font-size:18px;letter-spacing:0;display:inline-block;margin-left:13px}.audit-result-card{background:#e3eacb;padding:23px;margin:23px 0}.audit-result-card h3{font-size:26px;letter-spacing:-.035em;margin:8px 0 13px;font-weight:500}.audit-result-card p{font-size:14px;line-height:1.65}.audit-result-card ul{font-size:14px;padding-left:18px}.audit-result-buttons{display:flex;gap:20px;flex-wrap:wrap;align-items:center}.audit-result-buttons .text-button{color:var(--ink)}.audit-answer-list{color:#59634f;font-size:13px;line-height:1.7}.audit-answer-list strong{color:var(--ink)}
@media(max-width:1100px){.story-layout{gap:5vw}.story-visual{padding:18px;height:auto;max-height:none;top:10vh}.clock-photo{margin-left:-18px;margin-right:-18px;height:190px}.clock{padding-top:25px}.clock-time{font-size:90px}.task-stack>div{font-size:12px;gap:8px}.task-end{font-size:12px}.scene-caption{font-size:12px}.story-chapter{min-height:75vh}.role-panel{padding:28px;min-height:470px}.role-tab{gap:15px}.seat{padding:29px 20px 15px}.seat-price{font-size:32px}.seat h3{font-size:25px}.pilot-card{padding:35px;gap:45px}.academy-runway{gap:30px}.academy-runway h3{font-size:23px}.terms{gap:7vw}.contact{gap:5vw}.form-grid{grid-template-columns:1fr}#enquiry{padding:27px}.contact h2{font-size:clamp(55px,7vw,82px)}.contact-intro>p{font-size:16px}.photo-caption{bottom:148px}.footer-large{font-size:10vw}}
@media(max-width:800px){.role-tab strong{font-size:26px}.role-tab small{font-size:12px}.roles-grid{gap:30px}.role-panel{padding:24px}.role-panel h3{font-size:33px}.role-tasks li{font-size:13px}.role-tools p{font-size:12px}.roles-foot{flex-wrap:wrap;justify-content:flex-start;gap:16px 22px}.roles-foot>span{width:calc(50% - 12px)}.section-heading{gap:35px}.section-heading>p{font-size:16px}.academy-after{gap:30px}.academy-image img{aspect-ratio:.78}.support-row{gap:15px;padding:20px 0}.support-row h3{font-size:19px}.support-row p{font-size:13px}.seat-price{font-size:28px}.seat-price>span{display:block;margin:8px 0 0;font-size:12px}.seat h3{font-size:23px}.seat>p:not(.seat-price):not(.fine-print){min-height:92px}.seat .inline-link{font-size:12px;gap:12px}.terms-list h3{font-size:19px}.terms-list p{font-size:13px}.faq{gap:35px}.faq summary{font-size:15px}.footer-top>p{font-size:12px}.footer-bottom{flex-wrap:wrap}.story-chapter h2{font-size:49px}.task-end{display:none}.clock-label{font-size:12px}.audit-callout{gap:35px}.audit-callout p{font-size:15px}}
@media(max-width:700px){html{scroll-padding-top:25px}.section-kicker{font-size:12px;letter-spacing:.05em}.section-kicker>span:last-child{display:none}.light-section{padding:40px var(--gutter) 50px}.section-heading{grid-template-columns:1fr;gap:25px;margin:38px 0}.section-heading>p{justify-self:start;max-width:370px}.section-heading h2{font-size:47px}.story{padding-top:35px}.story-layout{display:block}.story-visual{position:relative;top:auto;max-width:470px;margin:38px auto 0;min-height:0}.clock{padding:8px 0}.clock-time{font-size:84px}.clock-photo{height:175px}.task-stack{margin-top:-28px}.task-stack>div{font-size:12px;padding:12px 0}.task-end{display:block;font-size:12px}.scene-caption{font-size:12px}.story-chapter{min-height:0;padding:48px 0;border-bottom:1px solid #ffffff20}.story-chapter:last-child{border:0;padding-bottom:58px}.story-chapter h2{font-size:51px;line-height:1.06;margin-bottom:15px}.chapter-number{margin-bottom:21px}.story-chapter>p{font-size:16px;max-width:100%}.story-chapter h2 br{display:none}.story-chapter h2 em{display:block;margin-top:5px}.story-chapter h2 br:after{content:' '}.story-chapter h2{max-width:460px}.roles-grid{grid-template-columns:1fr;gap:28px}.role-tab{padding:20px 6px;gap:18px}.role-tab strong{font-size:28px}.role-tab small{font-size:13px}.role-num{margin-top:7px}.role-panel{padding:26px;min-height:0}.role-panel h3{font-size:37px}.role-tasks li{font-size:14px}.role-tools p{font-size:13px}.roles-foot{margin-top:28px;gap:15px}.roles-foot>span{font-size:12px;width:calc(50% - 8px)}.roles-foot>span:before{margin-right:7px}.academy{padding:43px var(--gutter) 55px}.academy-intro{grid-template-columns:1fr;gap:28px;margin-top:38px}.academy-intro h2{font-size:49px}.academy-intro>div{max-width:100%}.large-copy{font-size:25px}.academy-runway{grid-template-columns:1fr;gap:35px;padding:0 0 0 27px;margin-top:40px}.runway-line{left:4px;right:auto;top:0;bottom:0;height:100%;width:1px}.runway-line>span{width:1px;height:100%;transform-origin:top}.runway-dot{left:-28px;top:3px}.academy-runway h3{margin:15px 0 12px;font-size:25px}.academy-runway p{font-size:15px;max-width:100%}.academy-after{grid-template-columns:1fr;margin-top:45px;padding-top:35px;gap:35px}.academy-image img{aspect-ratio:1.4}.support-row h3{font-size:21px}.support-row p{font-size:14px}.audit-callout{grid-template-columns:1fr;gap:26px;padding:45px var(--gutter)}.audit-callout h2{font-size:47px;margin-top:24px}.audit-callout>div:last-of-type{max-width:100%}.audit-callout p{font-size:16px;max-width:340px}.callout-cross{font-size:250px;top:auto;bottom:80px}.pilot-card{grid-template-columns:1fr;gap:32px;padding:28px 23px}.pilot-title h3{font-size:40px}.pilot-title p{font-size:15px;max-width:100%}.pilot-price>strong{font-size:64px}.pilot-details{border-top:1px solid #ffffff30;padding-top:24px}.pilot-details li{font-size:14px}.pilot-timeline{margin:20px 0}.seat-grid{grid-template-columns:1fr;gap:0;margin-top:46px}.seat,.seat:first-child,.seat:last-child{padding:30px 0;border-right:0;border-bottom:0}.seat h3{font-size:32px;margin:22px 0}.seat h3 br{display:none}.seat-price{font-size:41px}.seat-price>span{display:inline;margin-left:8px;font-size:13px}.seat>p:not(.seat-price):not(.fine-print){min-height:0;font-size:15px}.seat ul{font-size:14px;margin-bottom:0}.seat .inline-link{font-size:15px;align-self:flex-start;margin-top:6px}.seat .fine-print{font-size:12px!important;max-width:360px}.pricing-footnote{margin-top:0;font-size:12px}.terms{grid-template-columns:1fr;padding:45px var(--gutter);gap:35px}.terms h2{font-size:52px;margin:25px 0}.terms h2 br{display:none}.terms h2 em{display:block}.terms>div>p{font-size:16px}.terms-list article{gap:19px;padding:24px 0}.terms-list h3{font-size:22px}.terms-list p{font-size:14px}.terms summary{font-size:15px}.faq{grid-template-columns:1fr;gap:30px;padding-top:45px;padding-bottom:55px}.faq h2{font-size:49px}.faq summary{font-size:16px}.faq-list details p{font-size:15px;padding-right:10px}.contact{grid-template-columns:1fr;padding:45px var(--gutter) 50px;gap:36px}.contact h2{font-size:70px}.contact-intro>p{max-width:100%;font-size:17px}.contact-intro .contact-promise{font-size:14px}.founder div>span{font-size:12px}.founder strong{font-size:15px}#enquiry{padding:25px 20px}.form-grid{grid-template-columns:1fr}label{font-size:13px}input,select,textarea{font-size:16px}.form-privacy{font-size:12px}.form-alternative{font-size:12px}.footer{padding:35px var(--gutter) 25px}.footer-top{flex-wrap:wrap;gap:24px}.footer-top>p{display:none}.back-top{font-size:12px;gap:12px}.footer-large{font-size:13vw;white-space:normal;padding:35px 0;line-height:1}.footer-large em{display:block;font-size:1.4em;margin-top:7px}.footer-bottom{gap:20px;font-size:12px;display:grid;grid-template-columns:1fr}.audit-shell{padding:20px}.audit-top>.eyebrow{font-size:12px}.audit-progress{margin:12px 0 25px}#audit-stage h2{font-size:34px}.audit-option{font-size:14px;padding:14px}.audit-bottom>span{font-size:12px;max-width:210px}.audit-result-number{font-size:68px!important}.audit-result-card{padding:18px}.audit-result-card h3{font-size:24px}.audit-result-buttons{gap:15px}.photo-caption{bottom:140px}}
@media(min-width:701px){.story-chapter h2 br:after{content:''}}
@media(prefers-reduced-motion:reduce){.story-visual{position:relative;top:auto}.story-chapter{min-height:0;padding:60px 0}.story-layout{align-items:start}}
.motion-off .story-visual{position:relative;top:auto}.motion-off .story-chapter{min-height:0;padding:60px 0}
.photo-caption{bottom:155px}.brand-sub{font-size:9px}.hero-bottom{font-size:12px;letter-spacing:.025em}.hero-bottom>span{font-size:12px}.scene-caption{line-height:1.5}.clock-label{max-width:85%;line-height:1.5}.clock-photo{height:175px}.task-end{font-size:10px;letter-spacing:0}.story-visual{height:auto;min-height:565px;max-height:none}.pilot-title .button{gap:18px}.fine-print{font-size:12px!important}.seat .fine-print{font-size:12px!important}.role-panel-top .eyebrow{max-width:83%}.roles-foot{font-size:12px}.image-index{font-size:10px}.hero-overline .eyebrow{font-size:12px}.section-kicker{font-size:12px}.form-grid{min-width:0}.form-grid label{min-width:0}
@media(max-width:1100px){.hero-bottom>span{display:none}.story-visual{min-height:530px}.story-chapter{min-height:830px}.hero-bottom{font-size:11px}.roles-foot{font-size:11px}}
@media(max-width:700px){.story-visual{min-height:0}.story-chapter{min-height:0}.hero-bottom{font-size:10px}.section-kicker{font-size:11px}.roles-foot>span{font-size:11px}.hero-overline .eyebrow{font-size:10px}.hero-actions .text-button{font-size:14px}.hero h1{font-size:clamp(55px,11.1vw,78px)}.story-chapter h2{font-size:49px}.clock-photo{height:175px}.hero-bottom .motion-toggle{font-size:12px}.hero-bottom a{max-width:230px}.photo-caption{bottom:150px}.task-end{font-size:9px}}
.scope-example{display:grid;grid-template-columns:1fr 1fr;gap:6vw;margin-top:55px;padding:40px 0;border-top:1px solid #15171330}.scope-example h3{font-size:clamp(28px,3vw,43px);line-height:1.15;letter-spacing:-.035em;margin:22px 0}.scope-example p,.scope-example li{font-size:15px;line-height:1.7;color:#55604d}.scope-example ul{padding-left:20px;margin:15px 0 22px}.scope-example h4{font-size:17px;margin-bottom:12px}.scope-example p+p{margin-top:18px}.pilot-price>strong{font-size:clamp(34px,4vw,58px)}#enquiry fieldset{padding:0;border:0;min-width:0}#enquiry [hidden]{display:none!important}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.form-progress{font-size:13px;color:var(--lime);margin-bottom:25px}.form-buttons{display:flex;align-items:center;justify-content:space-between;gap:20px}.form-buttons>.text-button{color:var(--lime);flex-shrink:0}.form-next{margin-top:12px}#enquiry textarea{min-height:140px}.form-privacy{line-height:1.6}.scope-example .eyebrow{line-height:1.6;display:block}.hero-price strong{font-size:15px}@media(max-width:700px){.scope-example{grid-template-columns:1fr;gap:25px;padding-top:30px}.pilot-price>strong{font-size:40px}.form-buttons{flex-wrap:wrap}.form-buttons .button{width:auto}.contact h2{font-size:clamp(55px,14vw,70px)}}


/* Process-led outsourcing proposition. */
.bpo-difference{scroll-margin-top:35px}.bpo-pillars{display:grid;grid-template-columns:repeat(4,1fr);gap:28px}.bpo-pillars article{border-top:1px solid #15171335;padding-top:24px}.bpo-pillars h3{font-size:clamp(25px,2.4vw,36px);line-height:1.15;letter-spacing:-.04em;margin:22px 0 18px}.bpo-pillars p{font-size:15px;line-height:1.7;color:#55604d}.bpo-pillars .eyebrow{font-size:11px;line-height:1.5}.bpo-service-plan{display:grid;grid-template-columns:1fr 1.2fr;gap:65px;padding:38px;margin-top:55px;background:#e3eacb}.bpo-service-plan h3{font-size:clamp(33px,3.5vw,50px);line-height:1.1;letter-spacing:-.04em;margin:22px 0}.bpo-service-plan dl{margin:0}.bpo-service-plan dl>div{display:grid;grid-template-columns:125px 1fr;gap:20px;border-top:1px solid #15171330;padding:18px 0}.bpo-service-plan dt{font-size:14px;font-weight:600}.bpo-service-plan dd{margin:0;font-size:14px;line-height:1.6;color:#4e5945}@media(max-width:1000px){.bpo-pillars{grid-template-columns:repeat(2,1fr)}.bpo-service-plan{gap:30px;padding:28px}}@media(max-width:700px){.bpo-pillars{grid-template-columns:1fr;gap:27px}.bpo-pillars h3 br{display:none}.bpo-service-plan{grid-template-columns:1fr;padding:24px;gap:20px}.bpo-service-plan dl>div{grid-template-columns:1fr;gap:8px}.bpo-difference .section-heading h2{font-size:45px}.hero-overline .edition{font-size:10px}}

.contact-team{margin-top:30px;font-size:15px!important;line-height:1.7}.contact-team strong{color:var(--lime)}.enquiry-privacy-note{grid-column:1/-1;border-top:1px solid #ffffff30;padding-top:20px;font-size:14px;scroll-margin-top:30px}.enquiry-privacy-note summary{cursor:pointer;display:flex;justify-content:space-between;gap:20px}.enquiry-privacy-note p{max-width:780px;color:var(--muted);line-height:1.7;margin-top:18px}

.whatsapp-contact{margin-top:26px;gap:12px}.whatsapp-contact svg,.whatsapp-float svg{flex-shrink:0}.whatsapp-note{font-size:12px!important;line-height:1.6!important;color:var(--muted);margin-top:12px!important}.whatsapp-float{position:fixed;right:22px;bottom:22px;z-index:40;display:flex;align-items:center;gap:12px;background:var(--lime);color:var(--ink);padding:13px 20px;border:1px solid #15171322;border-radius:40px;box-shadow:0 5px 24px #0003;font-size:14px;font-weight:600;transition:transform .2s,box-shadow .2s}.whatsapp-float small{display:block;font-size:10px;font-weight:400;margin-top:2px}.whatsapp-float:hover{transform:translateY(-3px);box-shadow:0 8px 28px #0004}.footer{padding-bottom:105px}@media(max-width:700px){.whatsapp-float{right:14px;bottom:calc(14px + env(safe-area-inset-bottom));padding:11px 17px;font-size:13px}.whatsapp-contact{max-width:100%;font-size:14px}.footer{padding-bottom:110px}}@media(prefers-reduced-motion:reduce){.whatsapp-float{transition:none}.whatsapp-float:hover{transform:none}}